In most cases, orders placed on our website will ship within 24 hours from our from our North American warehouse facilities.

However, there are some other influences that can make it take a bit longer.

For example, Artis orders are not currently processed or shipped on weekends, so orders placed later on a Friday will not be processed until Monday. And orders that ship to destinations outside of the U.S. require additional paperwork which takes about a day to create and attach to those orders.

But, in general, orders take about 24-48 hours to prepare and ship via USPS or FedEx, and then can take up to 7 days to reach the Customer depending on the destination country.

If you have any shipping-related questions, please email us at

Return Policy

No exchanges are possible on Artis online items. You are entitled to a refund within 14 days of your purchase.

Please note that the product must be returned unused, in original packaging including all tags.

In case of refund, neither the original shipping cost nor the return shipping cost will be repaid.

You can receive more information about our return procedure by emailing us at