Questions about your order? Click here.

Shipping & return questions? Click here.

If you’d like to reach us, use the form, or email us directly.

For customer service inquiries:

Please email and a member of our Customer Care team will reply within 24 hours during our business hours of 9:30AM - 6:00PM EST, Monday through Friday. 

For other inquiries, please forward your inquiry to one of the following:  
If you’re in the New York City area and would like a personal Artis Experience, click here to schedule an appointment at our downtown Manhattan Workspace: 23 Washington Square North, Garden Apartment, New York City, 10011.
For urgent matters, please call our Customer Care line: 646-609-1290.